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      Q: How long does an item take to Ship after order is Placed?

      A. We usually ship out orders 2-4 days after order is placed online, unless customer specifies express shipping.

      A: Can I cancel an order?
      We are unable to change or cancel an order after you've placed it.
      Your payment will be refund if we are unable to fulfill and/or cancel your order for any reason. If we have to cancel your order, we’ll notify you as soon as possible.


      How much will it cost to ship my order?
      We offer four types of shipping, which vary in cost.

      Can I return or exchange my purchase if I don't like it?
      For information, see our Returns and Exchanges Policy. 

      How do I use a promotion code?

      • Promotion Code: You may qualify for a promotion that is associated with a specific code. Promotion codes can be found on the promotion or product details page. To retrieve your gift, enter the code in the promotion code field in the payment section during the Checkout process. Promotion codes are not case sensitive.
      • Automatic: Many promotions do not require a promotion code and will automatically be added to your order during the Checkout process. You can see that the promotion has been added at the bottom of the Checkout page.

      Are there any restrictions for promotions?
      Promotions may be limited to purchases from participating brands, a specified group of items or a minimum order price. All promotions are available for a limited time during indicated dates, and only while supply lasts. Promotional offers do not apply to international orders.